The website august-lane-thayer.com respects your privacy. This page explains what personal data may be collected, the purposes for which it is used, how long it is retained, and what rights you have regarding your information.
We only collect information that you voluntarily choose to provide. This may include, for example, information shared when contacting us by email or when requesting individual written support. Such information can include your name, email address, and the content of your messages.
When you use the written support service provided through external messaging platforms, such as WhatsApp, the information you choose to share during these exchanges is also considered personal data. In addition, minimal technical data necessary for the proper functioning and security of the website may be recorded by the hosting provider, such as the access date and time or the IP address.
The data collected is used solely to respond to your requests, manage communications, provide the written support services you explicitly request, and ensure the continuity and security of exchanges. Processing is based on your consent and on the legitimate interest of maintaining reliable communication and proper service operation. No data is processed for profiling, advertising, or automated decision-making purposes.
Your data is never sold, rented, or transferred to third parties for commercial purposes. Information may only be shared when legally required or when strictly necessary for the technical operation of the website or communication tools, and only with service providers subject to confidentiality and data protection obligations.
Personal data is retained only for as long as necessary to fulfill the purpose for which it was collected. In the case of individual written support related to personal or relational situations, messages and exchanges conducted via email, WhatsApp, or other written communication channels are, by default, retained for a maximum period of ninety (90) days following the last interaction.
At the conclusion of the support period, users are explicitly asked whether they wish to allow this limited retention period so they can continue the exchange at a later time, or whether they prefer immediate deletion. If retention is accepted, conversations are automatically deleted at the end of the ninety-day period. If immediate deletion is chosen, all related private data is permanently erased without delay.
Reasonable technical and organizational measures are implemented to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the Internet or electronic storage is completely secure, and users are encouraged to exercise caution when sharing information online.
You have the right to request access to your personal data, as well as its rectification or deletion. You may also request restriction of processing, object to processing where legally applicable, and request data portability for the information you have provided. To exercise these rights, please contact us using the details provided on the website. Proof of identity may be requested to ensure the security of the process.
This website and its services are not intended for minors. We do not knowingly collect personal data from individuals under the age of legal majority. If you believe that a minor has provided us with personal data, please contact us so that the information can be deleted without delay.
This privacy policy may be updated at any time to reflect legal, technical, or service-related changes. The version in force is the one published on this page at the time of consultation.
For any questions regarding this privacy policy or to exercise your rights, please use the contact information provided on the website. We aim to respond within a reasonable timeframe.